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Social Security System

What is Social Security System (SSS)?

The SSS is a social insurance institution mandated by law to promote the welfare of private sector workers, including those in the informal sector, the self-employed, and voluntary members by providing replacement income in times of life’s contingencies: sickness, maternity, unemployment, disability, retirement, and death. It currently administers two (2) programs, namely: (1) the Social Security (SS) Program and (2) the Employees’ Compensation (EC) Program.

Pursuant to Republic Act No. 11199 (RA 11199 or the Social Security Act of 2018), coverage in the SSS shall be compulsory to all sea-based and land-based Overseas Filipino Workers (OFWs) as defined under R.A. No. 8042 or the Migrant Workers and Overseas Filipinos Act of 1995 as amended (by R.A. No. 10022), provided they are not over sixty years of age

SSS Programs for Overseas Filipino Workers

Registration

An OFW shall be allowed to register for initial coverage with the SSS up to the day of his/her 60th birthday. When a person registers to SSS, he/she becomes a member for life and is entitled to the benefits, privileges, and services provided by the SSS, for as long as he/she meets their qualifying conditions. To comply with the requirements of the Ease of Doing Business and Efficient Government Services Delivery Act of 2018 (Republic Act No. 11032), the SSS has adopted a digital transformation of its processes including the issuance of SS numbers to its members, implemented mandatorily in July 2020. Following this, an Online Application for SS Number with an option for uploading supporting documents was implemented effective December 2020.

Contributions

The monthly earnings declared by an OFW at the time of registration shall be the basis of the initial Monthly Salary Credit (MSC) and the corresponding amount of monthly contribution, but in no case shall it be lower than the prevailing minimum MSC for OFWs currently at ₱8,000. The deadline for payment of contributions for land-based OFW members is shown below:

Applicable Month

Payment Deadline

January – September of a given calendar yearDecember 31 of the same year
October – December of a given calendar yearJanuary 31 of the succeeding year
In case the payment deadline falls on a Saturday, Sunday or a holiday, payment may be made on the next working day.

Benefits

Under RA 11199, all benefit provisions shall apply to covered OFWs. The benefits include retirement, death, disability, funeral, sickness, maternity, and unemployment insurance or involuntary separation benefits. These benefits are closely linked to the amount and number of contributions, with the minimum monthly pension guaranteed. The higher contribution amount and longer contribution period translate to higher benefit amounts.

Long-term Benefits

Short-term Benefits

DisabilitySickness
RetirementMaternity
DeathUnemployment
Funeral
Note: Availment of SSS benefits is only allowed for “Permanent” membership status, subject to qualifying conditions.

Loans

OFWs are also provided with loan privileges, subject to qualifying conditions, and is based on the amount of their contributions. Availment of loans is only allowed for those with “Permanent” membership status. For Salary Loan, a member must at least have 36 monthly contributions (or 72 months if applying for a 2-month loan; however, recency is a requirement, which means that the member must have paid at least 6 months in the 12-month period prior to a loan application. Meanwhile, a Calamity Loan is provided to members residing in or with residence in the NDRRMC (please spell out) -declared calamity areas, as required. However, the member must also have at least 36 posted monthly contributions, including recently-paid contributions. Both types of loans may be filed online through the My.SSS Portal or the SSS Mobile App.

Foreign Offices

To reach out to overseas Filipinos and promote its programs, the SSS has established the following Foreign Offices (FOs), mostly housed at Philippine Embassies or Consulates. Currently, there are 28 FOs providing OFWs with direct access to SSS programs and services, and keeping them under the mantle of social security protection.

ASIA

EUROPE

NORTH AMERICA

MIDDLE EAST

Hong KongRomeTorontoKuwait
MacauMilanCalgaryRiyadh
TaipeiLondonVancouverJeddah
KaohsiungMadridSan FranciscoAl Khobar
BruneiNew YorkKuwait
SingaporeLos AngelesAbu Dhabi
Kuala LumpurDubai
Doha
Muscat
Bahrain
Jordan
Tel Aviv

OFW-Contact Services Section (OFW-CSS)

The OFW-CSS was established to provide a dedicated unit for faster resolution of OFW concerns. The OFW-CSS has the following contact channels that OFWs may transact with such as the verification of SS numbers, posting of contributions and loan payments, the status of membership and various benefit claim applications, and the Annual Confirmation of Pensioners (ACOP) compliance/appointment system.

AVAILABLE CONTACT CHANNELS

EMAIL
ofw.relations@sss.gov.ph
MOBILE CALL AND TEXT
Globe (0977) 804-8668
Smart (0998) 847-4092

LANDLINE NOS.
(+632) 8364-7796 / (+632) 8364-7798 (+632) 8709-7198 Locals 6358/6359

MY.SSS

My.SSS is an online service portal that allows OFW members exclusive access to their contributions and membership records. It serves as a primary interface for members in transacting with the SSS online. The portal has been enhanced from 2011 to the present, which transformed My.SSS into a one-stop-shop facility that offers various online services that allow OFWs to view their membership status, request membership records, set appointments with SSS offices, and file benefit claim/loan applications.

SSS MOBILE APP

The SSS Mobile App is a free downloadable app for smartphone users that was launched in 2018. It is designed to provide a more convenient way for members to transact with SSS without the hassle of queuing in SSS branches. Currently, services and information accessed through the SSS Mobile App are similar to the My.SSS Portal on the SSS Website. It also allows viewing of: member’s information, posted contributions, information on benefit claims including documentary requirements, location map of SSS branch offices, salary loan application including status and balance, submission of maternity notification, generation of PRN, and online payment option through Paymaya, Gcash, Credit/Debit Card and BPI. The SSS Mobile App may be downloaded from Google Play Store, and Apple App Store.

OFW PAYMENT FACILITIES

SSS periodically conducts accreditation of banks and non-banks/remittance transfer companies for the collection of payments of OFW made from both local and foreign. In most of SSS existing payment channels and facilities, posting of contributions (and loan payments) are done on a real-time basis, and the issuance of a Payment Reference Number (PRN) has become mandatory.

FREQUENTLY ASKED QUESTIONS